The Driver and Vehicle Licensing Authority (DVLA), has officially commissioned an ultra-modern regional office in Narhman, Greater Accra Region, replacing the previous office at 37 to enhance service delivery to the public.

The inauguration of this new facility highlights the authority’s dedication to improving customer service while upholding best practices in driver and vehicle licensing to promote road safety and environmental sustainability.

The Chief of Staff, Akosua Frema Osei-Opare, highlighted the remarkable transformation of the DVLA over recent years noting that, the shift from a manual, time-consuming operation to a modern institution that embraces technology, and innovation has been truly impressive.

She emphasized that the opening of the new regional office reflects the government’s broader vision of strengthening public institutions to meet the changing needs of the public.

“In a world where speed, efficiency, and accessibility are paramount, this facility will act as a central hub for driving innovation in the sector, enhancing the quality of services provided and ensuring that our systems align with global standards,” she stated.

The Deputy Minister for Transport, Hon. Alhassan Sulemana Tampuli Esq., speaking on behalf of the Minister of Transport, emphasized that the new regional office underscores the government's commitment to enhancing Ghana's transport infrastructure and services.

According to him, the inauguration of the new office marked a transformative moment in the development of the road transport industry, particularly in the areas of driver’s license administration and vehicle registration across the nation.

He noted that “One of the fundamental priorities of the ministry is to improve the country’s road safety situation. At the moment, road traffic crashes continue to claim the lives of far too many people, whilst progress has been made, resulting in some consistent reduction in traffic fatalities over the past few years, the work is far from over.”

Hon. Tampuli was   confident that with the efforts made in improving the governance framework, particularly the new mandate of the National Road Safety Authority as a road transport service regulator, along with other parallel programs, we could address the carnage on our roads.”

In his speech, the Chief Executive of DVLA, Kwasi Agyeman Busia, described the new regional office as a hub of innovation, aimed at redefining how the agency serves citizens and fulfills its responsibilities with integrity and pride.

He noted that over the past seven years, DVLA has undergone a comprehensive digital transformation, utilizing cutting-edge technology to significantly improve service delivery. This modernization has resulted in reduced processing times, minimized errors, and enhanced data accuracy.